Contender StreetScene
Exhibiting at Futuresource June 9-11 2009, stand H20 (ExCel London).
Contender StreetScene's comprehensive environmental management delivers powerful operations, performance monitoring and contract management to help you achieve Best Value service delivery.
Contender StreetScene has been designed from the outset with input from waste managers, recycling managers and users of waste management software Authority wide. We are members of the Chartered Institute of Waste Management (CIWM) and regularly exhibit our waste management systems at the CIWM conference.
The core Contender StreetScene system is capable of handling most of the day-to-day activities of a StreetScene department while specialised modules cater for specific functions.
Web based enquiries and reporting enable the Public to participate in the Clean Neighbourhoods initiative. Customer Surveys can be integrated with third party CRM systems to aid benchmarking of service delivery and performance.
A wide range of features designed to streamline services includes remote access for Contractors and mobile working using in cab and hand held devices.
Optional interfaces support links to CRM, Geospatial and Accounting Systems and Resource Scheduling facilities.
Contender StreetScene’s overall functionality covers:
- Domestic Refuse Collection
- Street Cleansing
- Abandoned Vehicles
- Enforcements
- Trade/Commercial Waste
- Green Waste and White Goods
- Special Collections
- Green Box recycling
- Grounds Maintenance
- Trees and Arboriculture
- Verges and Gulleys
- Highways
- Street Lighting
- Graffiti
- Fly capture
- Clinical Waste
- Contractor Access
- Hand Held Devices
Key features include:
- Multi-contract/multi-contractor monitoring and management
- Customer Care Help Desk to record enquiries/complaints, generate and track actions and resolutions
- Works Orders creation and distribution, including provision for target completion dates, multi-sites work as well as multiple items of work on a single order, with individual completion dates
- Hand Held Touch PC and Direct PDA access
- Performance reporting, including, works orders, Complaints/defaults by period, ward and source
- Multi-layered management hierarchy to match organisational structure
Working in partnership for a greener future.
