Contender StreetScene Improved Communications
Contender StreetScene Remote Access
The remote access module enables all service providers to take full advantage of the Contender StreetScene management system and allows staff to report and record from the streets via web pages suitable for most mobile devices.
- On-screen activity overview detailing all waiting, overdue and completed tasks and rectifications
- Two-way, interactive communication with the client
- Easy identification of performance (good or poor) allowing for better allocation of resources
For more information, see our Contractor's Remote Access PDF (3.8MB).
Customer Surveys
Integrates with CRM systems and can be used to gather the statistical information and comparative data to assist performance monitoring.
- Customer care record identifies if customer is prepared to take part in survey.
- Questions and answers can be configured to provide information on all services
- Criteria based selection of customers, driven by service, item of work, customer care record
For more information, see our Customer Surveys PDF (4.4MB).
Click here for more information on Mobile Customer Surveys (link).
Digital Whiteboard
Up to the minute, context linked information via an electronic version of the traditional whiteboard used in offices and depots. Built into Contender StreetScene for dynamic creation and update of operational and management information.
For more information, see our Digital Whiteboard PDF (4.1MB).
Working in partnership for a greener future.
